At ARCL Driving School, we understand that unforeseen circumstances may arise. To maintain a fair and efficient schedule for all students and instructors, we ask that you adhere to the following cancellation and rescheduling guidelines:
Lesson Cancellation & Rescheduling
- Notice Requirement: We require a minimum of 24 hours’ notice to cancel or reschedule a driving lesson.
- How to Cancel: Cancellations must be made by phone or email.
- Late Cancellation Fee: If less than 24 hours’ notice is given, a 50% late cancellation fee will apply, or the lesson may be forfeited without refund.
No-Shows
- Failure to attend a scheduled lesson without prior notice will be considered a no-show.
- No-shows are charged 100% of the lesson fee, and the lesson will not be rescheduled or refunded.
Instructor Cancellations
- If a lesson must be cancelled by your instructor, we will offer to reschedule at your convenience or issue a full refund for that session.
Emergency Situations
- We understand emergencies happen. If you experience a medical or personal emergency, please contact us as soon as possible. Documentation may be required to waive cancellation fees.